Board Hospital Research Hotel


General information


Coronavirus (Covid-19) - changes to visiting

NHS Golden Jubilee is slowly reintroducing person-centred visiting in line with the Scottish Government route map out of lockdown.

Please do not visit an inpatient in the first 48 hours of their stay, except for essential visits. Visiting is not allowed for day case procedures. Children also cannot visit at this time. We apologise for any distress this may cause and thank you for your understanding.

To provide equal access to visiting, at any time we can only book one Weekday Designated Visitor appointment plus one Weekend Designated Visitor appointment (Saturday or Sunday) – staff will not be able to book any other blocks of visits. Weekend visits must be booked by Friday.

Our teams are dealing with a high volume of calls and are working as quickly as they can. If you don’t get through straight away, please leave a message with your name and contact number so that we can call you back.

Designated Visitors can now book a visit by calling most wards directly between 9am and 4pm.

Designated Visitors

A Designated Visitor is someone chosen by the patient who they would like to be their named visitor.
This might be a spouse or next of kin or a friend. It is recommended that this person is also the main link for communication. 

Part of the process of being a Designated Visitor for someone in hospital includes providing your contact details. This is normal in the current circumstances and is to assist Public Health Trace and Protect colleagues should there be a need to contact you.

Visits must be made by pre-arranged appointments to ensure the number of people in the clinical area at any one time is limited to maintain a safe physical distance.

The Designated Visitor must:

  • Book an appointment in advance by calling between 9am and 4pm.
  • Report to Hospital Reception on arrival before going up to the ward.
  • Follow our rules for visiting.

Essential Visits 

Arrangements can be made through the nurse in charge of the ward for essential visits when it is very important for a person in hospital to see their relative or friend, such as:

  • When someone has reached the end of their life, has a life-threatening illness, is receiving difficult news, or similar situations
  • To support a patient with a mental health issue such as dementia, autism or a learning disability, and not seeing a loved one would cause distress.
  • A parent accompanying a child or a mother being accompanied by her partner for appointments or other care related to childbirth.

Virtual Visits

You can keep in touch with your loved ones using video calling, social media or mobile phone calls. Our WIFI is free to connect to and we do not have set times when you can contact someone here.

Rules for Visiting

Read our Rules for Visiting or Download our updated visitor information, which includes our rules for visiting.

View our Visitor’s Charter


No visitors, including children, are allowed at this time.


Please do not bring flowers into the hospital.


Please check with ward staff before bringing in food items for patients.

 Infection prevention and control

Please help us prevent the spread of infections and stay away from the hospital if you have an infection, cold, vomiting or diarrhoea.

Find out about Hand Hygiene

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